Privacy Policy

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Introduction

Stronghold Roofing & Solar ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices for collecting, using, maintaining, protecting, and disclosing information we collect from users of our website and services.

This policy applies to all information collected through our website, mobile applications, and any related services, sales, marketing, or events. By accessing or using our services, you agree to this privacy policy. Please read this policy carefully to understand our practices regarding your information.

Information We Collect

Personal Information

We collect several types of information from and about users of our website, including:

  • Personal Identifiers: Name, postal address, email address, telephone number, and other contact information
  • Contact Information: Preferred contact methods, best time to contact, and alternative contact details
  • Property Information: Current property details, roof condition, property age, and other relevant property characteristics
  • Project Information: Service interests (roof repair, replacement, solar installation), project timeline, budget considerations, and specific roofing needs
  • Insurance Information: When applicable for insurance claims, information about your insurance provider and claim details

Automatically Collected Information

As you navigate through our website, we may automatically collect:

  • Technical Information: IP address, browser type and version, operating system, device information, and other technology identifiers on the devices you use to access our website
  • Usage Data: Pages visited, time spent on pages, navigation paths, and interaction patterns with our services
  • Location Data: Approximate location based on IP address and precise location when permitted by your device settings
  • Marketing Data: Your preferences in receiving marketing from us and our third parties, and your communication preferences

How We Collect Your Information

We collect information through:

  • Direct Interactions: Information you provide when filling out forms, requesting quotes, or corresponding with us
  • Automated Technologies: Cookies, web beacons, pixel tags, and other tracking technologies
  • Third Parties: Business partners, advertising networks, analytics providers, and verification services
  • Public Sources: Publicly available databases and records to verify information

How We Use Your Information

We use the collected information for the following purposes:

Core Business Operations

  • Provide roofing and solar services to our customers
  • Process and respond to inquiries and service requests
  • Schedule inspections, consultations, and service appointments
  • Prepare accurate quotes and estimates for roofing projects

Service Improvement

  • Analyze user behavior to improve our website and services
  • Develop new products, services, and features
  • Conduct research and analysis to enhance customer experience
  • Maintain and improve the quality of our roofing and solar services

Communication

  • Send administrative information, such as updates to our terms or privacy policy
  • Provide customer service and support
  • Send promotional materials, special offers, and information about new services (with your consent)
  • Respond to your comments, questions, and requests

Legal and Security

  • Comply with legal obligations and regulatory requirements
  • Enforce our terms and conditions
  • Protect our rights, privacy, safety, or property
  • Detect, prevent, and address fraud, security breaches, and technical issues

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or our privacy practices, please contact us at:

Stronghold Roofing & Solar

Email: [email protected]

Phone: (555) 123-4567

Address: 123 Roofing Way, Anytown, USA 12345